The initial service and support period is twelve (12) months, from the date of delivery of the software and hardware (if any) (the “Initial Maintenance Period”) and is automatically extended by an additional twelve (12) months per year, on the occasion of the consecutive anniversary of the initial maintenance period (an “Extension Period” each), unless one of the parties informs the other party at least thirty (30) days in advance I have spoken of the non-extension. Maintenance and support may only be extended for an annual period and only for all software and hardware licensed by the customer; Partial extensions are not accepted. Imprivata Maintenance & Support`s fees are based on Imprivata`s current price list, which is in effect at the time of such purchase or extension. Imprivata makes available to the customer the service and support services described in more detail (“maintenance and support”) during the initial maintenance period and each subsequent extension period for which the customer has paid the applicable fees. For greater clarity, “support”, as used in the Imprivata End User License Agreement, has the same meaning as maintenance and support, as it is used here. Some Imprivata software (with the exception of PatientSecure) is installed on an Imprivata hardware application. For the purposes of this Agreement, “physical application” means a physical hardware application using physical processors and a “virtual application” means a virtual (or emulated) application using virtual processors. Imprivata was founded by Phil Scarfo and David Ting, who had developed Polaroid Corporation`s identity management technology during their work at the incubator. Imprivata OneSign offers SSO support for desktops and virtual applications, including Citrix XenDesktop, XenApp desktops and applications, VMware Horizon View, VMware ThinApp, and Microsoft RDS.
With the development of technology, enterprises need a cloud-enabled solution that transforms slow, repetitive, and error-prone enrollments into fast, secure, and reliable access to a vast ecosystem of devices and applications, including on-premises or cloud technologies. By seamlessly integrating compliance and security into end-user workflows, organizations can meet strict regulatory and compliance requirements and strengthen their approach to data security without disrupting the end-user experience. Imprivata provides maintenance updates for current and two previous versions (major or ancillary versions) of the Imprivata software, but in all cases it provides maintenance (troubleshooting) for each shipping version for at least twenty-four (24) months. A “major version” is software that is identified by a number change directly to the left of the decimal point, for example. B 5.1 or 6.1, and an “accessory” version is a program that is identified by a number change directly to the right of the decimal point, for example. Β 5.1 to 5.2. Imprivata provides support services to customers currently delivered with maintenance and assistance, if Imprivata also provides equivalent support services to other similar customers. Single sign-on (SSO) technology helps address the challenges of identity management and user authentication. SSO allows users to log in once and access all authorized applications without tracking multiple passwords. The right SSO solution can optimize access while improving user security and productivity. SSO can also be integrated with powerful authentication methods that avoid passwords completely. Imprivata OneSign Single Sign-On addresses access challenges by significantly reducing clicks and making the need to save or enter app usernames and passwords unnecessary.
Imprivata OneSign has a proven track record in healthcare environments around the world and can be used with all kinds of applications, in the cloud or on-premises, saving healthcare providers 45 minutes per shift, improving satisfaction and promoting acceptance of EHR. . . .